FCA - UAE,Federal Customs Authority -United Arab Emirates

FCA - UAE,Federal Customs Authority -United Arab Emirates

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  • New update on Customers Complains Service separator

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        1

         Poll Results

        what do you think about the new site design?
        Votes Result Votes Count %
        Excelent 4 66.67
        Very Good 1 16.67
        Good 1 16.67
        6

        What is your opinion of Provide Statistical resports Service provided by the Federal Customs Authority?
        Votes Result Votes Count %
        Excellent 33 82.5
        Very Good 4 10
        Good 3 7.5
        40

        ​what do you think about the new site design?
        Votes Result Votes Count %
        Excellent 22 78.57
        Very Good 2 7.14
        Good 4 14.29
        28

        What do you think of Current website Design ?
        Votes Result Votes Count %
        Excelent 373 28.47
        Very Good 862 65.8
        Good 75 5.73
        1310

        ​What is your opinion of Customs Enquiry Service provided by the Federal Customs Authority?
        Votes Result Votes Count %
        Excellent 468 49.21
        Very Good 256 26.92
        Good 227 23.87
        951

        What is your opinion of electronic services provided by the Federal Customs Authority
        Votes Result Votes Count %
        Excelent 3789 23.85
        Very Good 8521 53.64
        Good 3575 22.51
        15885

        Which FCA service have you frequently used?
        Votes Result Votes Count %
        Customs Inquiries 8 50
        Provide Statistical Reports 5 31.25
        Provide Customs Training 3 18.75
        16

        ​What is your opinion of electronic services provided by the Federal Customs Authority?
        Votes Result Votes Count %
        Excellent 56 64.37
        Very Good 6 6.9
        Good 25 28.74
        87

        What is your favorite channel to apply for FCA services?
        Votes Result Votes Count %
        FCA website 112 32.09
        FCA app 56 16.05
        Live Chat 92 26.36
        Telephone 89 25.5
        349

        Surveys Result