FCA - UAE,Federal Customs Authority -United Arab Emirates

FCA - UAE,Federal Customs Authority -United Arab Emirates

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        Customers Complains

        People used this service 13203
        Expected Time 3 working days
        Service Fee 0
        QR Code
        Call Center 026979731
        Channels The Official Website and Mobile App
        4.6 Service Rating Service rating 4.6 from 2 users
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        User Guide Download
        Department
        Customs Development Department
        Service Description
        A Service which complaints received by customers are addressed either within the Authority or local customs in order to increase customers happiness.
        To Contact
        Customer Happiness Section
        Target Audience
        Local and Federal departments and agencies + private sector + individuals
        Service Conditions
        1. Registration in the electronic services system through UAE PASS or username.
        2. Fill out the service form on the website or the smart application.


        Service Status
        Active
        Service Procedures
        ​1. Receive Services Application Form.
        2. Studying the ability of providing the required data according to the FCA accredited policy.
        3. Reply to the Customer.
        Service Channel
        Official website - Mobile Application
        Service Places
        Official website - Mobile Application​
        Customer Service Center
        ​Phone: 026979731
        Fax: 026735201 - 043930199
        ​P.O.Box: 35000 Abu Dhabi​​
        Service Documents
        Any supporting documents
        Registered Users
        5162
        Rate Service Card