FCA - UAE,Federal Customs Authority -United Arab Emirates

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United Arab Emirates
Federal Customs Authority

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 e-Participation

E-Participation

FCA’s website expands to provide a clear policy for public users clarifying the regulations and guidelines of their participation on the website.
The Federal Customs Authority (FCA) welcomes you to its online portal. We appreciate your use of the tools we made available through our website. In line with the e-government general policies of the UAE, FCA relies on your valuable participation and contributions to develop its programs and its communication tools.
In order to provide you with the latest updates and with the opportunity to join in the process of developing and improving our services, FCA’s website adopted a number of tools to enhance communication, i.e. discussion and opinion polls. In addition, the website allows for the creation of official pages on social media networking sites such as facebook, twitter and Youtube.
Federal Customs Authority follows the E-participation guidelines provided by the Federal E-Government.

Participant Behavior

Hence, FCA welcomes all objective and constructive discussions on the website while preserving the right of publishing. We urge our visitors to abide the following:
  • Avoid discussing political issues
  • Use appropriate language
  • Use proper English

Supervision Policy

Federal Customs Authority welcomes you where you can mention your constructive comments and views your contribution be appreciated and taken into account as one of the important references in the discussion of improvements and enhancements for our services. Although (the name of the federal entity) welcomes any free comments and input on this platform, it has the full right to hide any content that:
  • Represents a threat to security.
  • Includes inappropriate language.
  • Violates the privacy of others or offensive.
  • Violates local laws.
  • Indecent, obscene or defamatory.
  • Includes unwanted messages or promotes any trade.
  • May be interpreted as prejudiced or harmful to any section of the society on the basis of race, colour,nationality, religion or status ... etc.
  • Includes collective or political discussions.
  • Contains a breach of intellectual property rights
Not complying with this policy can lead to blocking the participant.